Privacy Policy

Eris 360 (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our business including when you submit your details through Meta (Facebook/Instagram) lead forms or any of our digital platforms.

1. Information We Collect

When you fill out a lead form or contact us, we may collect:

– Full name
– Email address
– Phone number
– Company name
– Job title or role
– Any other details you choose to share in the form

We collect this information directly from you through Meta lead forms or other online forms on our website.

2. How We Use Your Information

We use the information we collect to:

– Contact you about your inquiry, request, or service interest
– Provide information about our services, offers, or updates
– Schedule consultations or demos
– Improve our marketing and customer experience
– Comply with legal obligations

We will never sell your information to third parties.

3. How We Store and Protect Your Data

Your data is stored securely using reputable CRM and cloud services. We apply reasonable
administrative, technical, and physical safeguards to prevent unauthorized access,
disclosure, or misuse of your personal information.

4. Sharing Your Information

We may share your information only when necessary to:

– Fulfill the purpose for which you provided it
– Work with trusted service providers (e.g., CRM, analytics, email, or advertising partners)
under strict confidentiality
– Comply with applicable laws or regulations

5. Your Rights and Choices

You have the right to:

– Access, correct, or delete your personal data
– Withdraw your consent for us to contact you
– Request that we stop processing your information

You can contact us at info@eris360.com for any data-related requests.

6. Data Retention

We retain your information only as long as needed to fulfill the purposes described in this
policy or as required by law.

7. Cookies and Tracking

If you visit our website, we may use cookies or similar technologies to understand usage patterns, improve user experience, and show relevant ads. You can manage cookies through your browser settings.